Effective Date: May 29, 2025
Welcome to MasterGear.to. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using any part of this site.

Eligibility

You must be at least 18 years old to use this website. By placing an order or using our services, you confirm that you are of legal age and fully responsible for any transactions made under your name.

Intended Use of Products

All products sold through MasterGear.to are intended solely for personal, research, or educational purposes. They are not approved for human or veterinary use unless explicitly stated. Customers are responsible for understanding and complying with their local laws regarding the purchase and use of these products.

Medical Disclaimer

We do not provide medical advice. Information on this site is for informational purposes only and is not a substitute for advice from a licensed healthcare provider. Always consult a doctor before using any performance-enhancing substances. Misuse may result in serious health risks.

Order Acceptance and Processing

All orders placed on MasterGear.to are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
Once an order is placed, you will receive an order confirmation. Processing times typically range from 1–3 business days.
We are not responsible for delays due to customs or carrier issues.

Shipping Policy

We ship from US, EU, and International Warehouses based on product and location availability.

  • Estimated delivery time depends on your region.

  • Customers are responsible for any customs duties or legal restrictions in their country.

  • If your order is seized by customs, no refund will be issued unless agreed otherwise.

Returns and Refunds

Due to the sensitive nature of our products, we have a strict no-return and no-refund policy unless:

  • The item is incorrect, damaged, or defective upon arrival.

  • You report the issue within 48 hours of delivery with proof (photo/video).
    In such cases, we may offer a replacement or store credit.

Pricing and Payment

All prices are listed in USD. We reserve the right to change prices at any time without prior notice.
Accepted payment methods include cryptocurrency, bank transfers, or other secure methods listed during checkout.
We do not store payment information on our servers.

User Responsibilities

By using our website, you agree to:

  • Provide accurate and truthful information.

  • Not engage in any fraudulent, illegal, or harmful activity on the site.

  • Respect all intellectual property and website content ownership.
    Violation of these rules may result in suspension or permanent ban.

Intellectual Property

All content on MasterGear.to, including logos, graphics, product names, and descriptions, is the intellectual property of MasterGear or its suppliers. Unauthorized use is strictly prohibited.

Privacy Policy

We take your privacy seriously. Personal information is collected only for order processing and is never sold to third parties. Please review our Privacy Policy for full details on how we collect and use data.

Limitation of Liability

MasterGear.to is not responsible for any direct, indirect, or consequential damages arising from the use or misuse of any product purchased through our site. Users assume all risks associated with product use.

Changes to Terms

We may revise these Terms and Conditions at any time. Updates will be posted on this page with a new “Effective Date.” Continued use of the site implies your acceptance of any revised terms

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which MasterGear.to operates. Any disputes shall be resolved through local courts or arbitration, if applicable.

Contact Information

For any questions or concerns related to these Terms, please contact us:

📧 Email: support@mastergear.to
🌐 Website: https://mastergear.to